Start On Time
Participants in my training programs quickly learn that I ALWAYS start on time. In Corporate Training Programs, I feel that it is vital to start on time, and I don’t just mean at the beginning of a session. Any time the participants leave the room–no matter the reason–I ensure that I start on time when the session continues. There are numerous reasons for this, yet they all come down to the same thing: I respect their time.
Have you ever attended a training session that started like this: The vast majority of the participants are there, and the trainer is there. There are two or three people who are missing. Because of these few missing people, the trainer decides to wait until everyone arrives. The justification is that the trainer doesn’t want people to miss anything that was already covered. The problem with this justification is that those participants who did manage to arrive on time need to wait for the few who did not. In my opinion, this is disrespectful to those people. Start on time. The people who are late will simply need to catch up. If they missed something especially important, they can get it from other participants or from the trainer during a break.
And that’s another thing: Start on time after breaks or lunch. If you give the participants a ten-minute break, be sure to start as soon as the ten minutes are up. Even if there are participants who haven’t yet returned, start anyway. Eventually, you will get a reputation as the trainer who ALWAYS starts on time–and that’s a good reputation to have. People will get the message, and they will be sure to show up on time and to be back from breaks or lunch on time. Everyone benefits when this happens.
While on the subject, it is also important to end on time. Running over at the end of a training program indicates a lack of time management–and more disrespect of the participants’ time. Be sure to end on time–or even a little early. No one minds getting out a little bit before the scheduled end!