ITIL Announcement

ITIL Announcement!

Are you or your clients talking ITIL®?

The IT Infrastructure Library® is the framework being used across many industries and is quickly becoming the standard framework for IT Service Management.

I am pleased to announce that CAI is now an ITIL Authorized Training Organization and is offering ITIL Foundation training as a part of its course catalog.  ITIL Foundation is the official 3-day curriculum that prepares participants for the ITIL Foundation examination.

What is included?

  • Course delivered by ITIL Certified, Scott Fabel
  • Course materials designed by CAI and accredited by PeopleCert, an AXELOS™ accrediting organization
  • ITIL Foundation exam, administered at the end of Day 3

If you are interested in the ITIL Foundation course, please don’t hesitate to reach out to either of us. We would be happy to share with you some additional collateral to help you make a decision.



Sr. Training Consultant

Computer Aid, Inc. (CAI)

The CAI Innovation and Technology Center (ITC)

500 Creek View Drive | Newark, Delaware 19711

302.831.5533 (office)



Learning Services Manager

Computer Aid, Inc. (CAI)

The CAI Innovation and Technology Center (ITC)

500 Creek View Drive | Newark, Delaware 19711

302.831.5572 (office)


ITIL® is a registered trade mark of AXELOS Limited

IT Infrastructure Library® is a registered trade mark of AXELOS Limited

The Swirl Logo™ is a trade mark of AXELOS Limited

The ITIL Accredited Training Organization logo is a trade mark of AXELOS Limited

Scott Fabel

Scott Fabel is a senior corporate training consultant with Computer Aid, Inc. He has over 18 years of experience working with various Fortune 1000 companies on Help Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management. This includes both consultative services and customized training programs. He is HDI certified, PMP certified, CBAP certified, and a MCT. Scott has been teaching others business skills, professional skills, and technical skills for more than 13 years. He is a faculty fellow at the University of Delaware and is currently pursuing his doctorate in education for which his dissertation will focus on the benefits of corporate training and mobile learning. He speaks three languages and was recently inducted into the International Martial Arts Hall of Fame. His communication skills, combined with his martial art skills, provide him with a unique combination for keeping his sessions informative, lively, and interactive.

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